At $19.95 per user per month, you’ll access Ooma Office’s suite of VoIP features, including multi-device ringing, call transfer, on-hold music, digital voice mail, call reports and automated call routing when you’re off business hours. You won’t even need a contract to get started.
To use this VoIP service, you’ll need a one-time purchase of the Ooma Office hardware package that comes with a base station and two Linx devices. But this does not mean you have to rid existing analog phones or physical fax machines—you can use them, but you’ll need to convert them to IP devices.
Meanwhile, we advise that you get your desk phone from Ooma for effortless sync.
This VoIP system has a simple interface, making it easy for you to control communications from anywhere. You can manage phone calls, send faxes, check your voicemails and even set routing preferences and alter company contracts on the web admin.
A few downsides to Ooma Office are that you won’t get a dedicated administration or be able to track call duration or volume. Also, you can’t trace calls to specific employees or ring groups. And when it comes to reporting and integration, this VoIP system falls short. It doesn’t integrate with software like Google Workspace, Salesforce and Microsoft 365.
To enjoy those, you’ll need to subscribe to more advanced Ooma products like Ooma Office Pro and Ooma Enterprise, with pricing ranging from $24.95 to as high as $49.99 per user per month. These offers come with extra features like video conferencing tools, voicemail transcription, robocall blocking, call recording, call parking and smooth integration with other apps, which Ooma Office lacks.
Source: https://www.forbes.com/advisor/business/software/ooma-office-review/